Eleventh IEEE Workshop on Smart Service Systems (SmartSys)
• Co-located with the IEEE International Conference on
Smart Computing (SMARTCOMP 2026)
• 22nd June 2026
• Messina, Italy
Name of the Organizers:
Workshop Co-Chairs
• Nirmalya Roy, University of Maryland, Baltimore County
• Carlo Vallati, University of Pisa
• Gurdip Singh, George Mason University
TPC Co-Chairs
• Mohamed Nafea, Missouri University of Science &
Technology, US
• Marco Pettorali, University of Pisa, Italy
Publicity chair
• Jacopo Sabatino, University of Florence, Italy
• Avijoy Chakma, Bowie State University, US
Scope (Call for Papers)
Technology succeeds when it provides benefits to the society either
directly or indirectly. Understanding the societal and economic impact and
human-centered aspects of a smart system or technology in advance and
designing the system a-priori with potential value-added services help spur
the discoveries of new tools, methodologies and innovative services. Smart
service systems span across a variety of socio-technical facets comprising
of devices, people, organizations, environments and technologies to sense,
actuate, control and assess the physical, cyber and societal artifacts of
the human service systems. Besides the systems being self-adaptive and
fault-tolerant, need to be designed in such a way that it can continuously
increase the quality and productivity, the compliance and sustainability of
the smart services it offers. While human-centered perspective and
cognitive learning help create multi-facet value added services and
catalyze the sustained economic growth of smart service systems,
understanding the multi-modal sensing, control, heterogeneity and
interdependency between different physical, virtual and logical components
of such a complex system will enable the realization of new transformative
smarter service systems. If successful, this can help improve the
quality-of-experience of the customers, quality-of-life of the citizens and
quality-of returns of the stakeholders and investors.
Nurturing the development of smart service systems seeks for inter- and
trans-disciplinary crosscutting research threads spanning systems and
operations engineering spanning systems and operations engineering from
system and operational engineering, computer science and information
systems, social and behavioral science, computational modeling and
industrial engineering etc. The goal of this workshop is to bring together
practitioners and researchers from both academia and industry in order to
provide have a forum for discussion and technical presentations on the
foundational theories, models, and design on the fundamental knowledge and
principles of smart service systems that enable the value co-creation in
sensing, actuating, data analytics, learning, cognition, and control of for
human centric cyber-physical-social systems and future of work.
Topics of interest include, but are not limited to:
• Innovative tools, methodologies and solutions for
smart service systems; example includes personalized healthcare, smart
energy, smart cities, smart manufacturing, intelligent transportation,
education, precision medicine and agriculture, national security etc.
• Information extraction and interpretation from
sensors, actuators, smart phones, wearable devices (e.g., smart watches),
and humans
• Context and situational awareness of smart service
systems
• Design of people-centric services and technologies for
providing better services such as food, transportation and places to live
• Novel architectures and interoperable solutions for
Internet of Things
• Models and methodologies for designing systems of
systems
• Big data analytics approaches for providing better
customer services, and innovating new types of sustainable services
• Edge AI and federated learning approaches enabling
real-time, privacy-preserving intelligence in distributed smart service
systems.
• Modeling, analysis, co-production, and co-evolution of
human activity, behavior and interaction for the effective adaptation and
percolation of longitudinal smart service systems
• Role of machine learning, artificial intelligence,
robotics, pervasive computing, blockchain, control theory, information and
communications technologies
• Role of formal methods in computer networks,
cyber-physical systems, Internet-of-Things and machine learning
• Design and developments of intelligent systems,
intelligent enterprises and cyber-physical-social-systems
• Design of inter-dependent complex global systems such
as healthcare, smart grid, computer networks, logistics and supply-chains,
financial markets etc.
• Smart infrastructure and testbed to support the
integration of autonomous systems and innovative applications
• Digital twins for modeling, monitoring, and optimizing
human-centric cyber-physical-social smart services.
• Design and implementation of analytical methods,
simulation software and experimental testbeds to evaluate the key
performance indicators of smart services
• Design of approaches for trustworthiness of
human-centered smart systems and algorithms
• Design and implementation of persuasive smart systems
and smart systems for behavior change support
• Fairness and Bias Mitigation in AI algorithms for
pervasive systems
• Fair, explainable, interpretable, trustworthy, and
private, AI systems with social/societal impact in areas of interest.
• Leveraging Human-in-the-Loop Feedback for Enhanced
Context-Awareness in pervasive systems
Submission instructions
Authors are invited to submit regular (full) papers for presentation at the
workshop, describing original, previously unpublished work, which is not
currently under review by another workshop, conference, or journal. Regular
papers should present novel perspectives within the general scope of the
workshop.
Papers may be no more than 6 pages in length. Papers in excess of page
limits shall not be considered for review or publication. All papers must
be typeset in double-column IEEE format using 10pt fonts on US letter
paper, with all fonts embedded. The IEEE LaTeX and Microsoft Word
templates, as well as related information, can be found at the IEEE
Computer Society website. Submissions must be made via EDAS.
Each accepted paper will require a full SMARTCOM registration (no
registration is available for workshops only).
Submission link: https://edas.info/newPaper.php?c=34470
Important dates
Manuscript submission: March 9, 2026
Paper acceptance notification: April 29, 2026
Camera-ready paper submission: TBA
Workshop date: June 22, 2026
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